IT
SERVICES

AI & Copilot

AI is revolutionising our lives. Does your business know how to utilse and benefit from AI? We’ll help you navigate the productive powers of the AI landscape.

Copilot is easy to turn on – but most importantly only once you’ve secured your data. By default Copilot will potentially enable your employees to access highly sensitive data. Frighteningly other companies using Copilot can also share data you’ve shared with them. We’ll help you secure your data and harness the best of Copilot.

Help Desk & Support

We keep your staff productive. We’ll provide the help desk – or support to keep your help-desk running. We support all platforms from Windows, Mac, Linux and more. We also offer alternative fixed pricing plans per employee or device.

Preventative Maintenance

Preventative Maintenance always saves time and money in the long run. Much like regular servicing of a car, it makes your system more reliable & prevents unplanned breakdowns. Example; every computer system will grind to a halt if
it runs out of disk space so why wait until that happens. We will monitor & address these types of IT scenarios before they becomes critical.

We also maintain and patch your servers to protect your business from the latest hacking techniques. By proactively scanning your devices for vulnerabilities we know what to patch, and when to patch it. Prevention of hacker exploitation is always easier than network recovery.

Server, Desktop & Cloud Infrastructure Support

Whether it’s hosted on-premise, in a datacentre, or in the cloud – we can support you. We love hybrid solutions and you get the best of both worlds. No matter where your infrastructure is stored we’ll manage it and keep it running.

We do it all, with staff support across all their devices including Mac, iOS, Android and BYOD (Bring Your Own Device). We have solutions that will protect your business data without compromising staff personal photos & data.

Work Remotely & Securely

Staff report better productivity when they have flexible remote working options. Here’s how we can help keep your remote team dynamic and productive.

• We’ll show how your staff can continue to integrate into your team culture with industry best practices to keep them engaged and active in a remote environment.
• We’ll show you how to keep your business secure while they work from home preventing hackers, and their children, from accessing your business data.

The best security has multiple layers. We call it ‘Zero Trust’. This approach means we assume hackers are already present on your network. We secure and encrypt each device, connection, username & password, server and website, so that the only traffic is by legitimate people on legitimate devices. If something doesn’t match it’s immediately flagged and we’ll contact you.

• Avoid the ‘eggshell’ approach to security. We will create layers of defense to prevent cracks and keep the hackers out.
• IOS and Android devices make it possible to connect from anywhere, but they’re not secure by default. We’ll show you how to lock down your business data and protect from accidental, or malicious ex-filtration.
• A VPN (Virtual Private Network) sounds impressive, but might not be enough to keep hackers out.

Backup Immutability & Restore

Immutability Backups are 100% ‘Read Only’ backups that cannot be overwritten or modified in any way. Immutable backups are completely untouchable with no ransom-ware capable of encrypting them. We give you the confidence that your backups can never be compromised by hackers.

In the event of systems infiltration we design complete Disaster Recovery and Restore solutions that are capable
of restoring everything from scratch in an efficient manner, ensuring you and your business are back on-line quickly.

Disaster Prevention & Recovery

Let us design our fault-tolerant preventable infrastructure system which can fail-over in the case of an unplanned outage and keep your business running.

Recovery is a complex task that requires careful planning and regular testing. An email report may tell you your data is backed up but unless you have restored it from scratch there’s no guarantee of protection.

We’ll help you determine your RTO (Recovery Time Objective) and design a solution that fits. We conduct regular maintenance tests and updates to ensure smooth operations.

Scam Protection & Malware Filtering

Our experience clearly indicates that employees clicking into deceitful email attachment links, or browsing fickle websites are the easiest way for a hackers to compromise your network. This behaviour poses a serious liability to your business.

• We recommend our multi-layered approach:
• Filter ‘everything’ that comes in, block scams before they arrive in the inbox
• Filter ‘everything’ that goes out, including websites your employees visit
• Lock down all devices so that Malware can’t run
• Determine what websites your employees legitimately need access to. Gambling, Alcohol, Adult sites are generic examples of sites that can cause business compromise – let us block them for you.
• Let us educate your employees about email scams, empowering them to identify scams before it’s too late.
• Test and educate employees behaviour with our sophisticated scam testing program.